How It Works: Basement Waterproofing Requests in Rochester, NY
This page follows a basement request from Rochester, NY after you send it. The request reaches one independent local contractor, who contacts you; anything looked at, priced or signed after that is between you and that company.
Who We Are and What We Do
Basement Waterproofing Rochester NY is a referral and advertising service, nothing more. After you send the form, one independent local contractor receives your request and contacts you about the project. New York's home improvement law treats anyone who offers or agrees to perform that kind of work as a contractor, so this site never offers, agrees to or arranges any work, never names a company and never presents itself as a contractor.
It holds no contractor or trade license. A contractor may pay it a flat advertising fee, currently a free trial, and that fee never depends on whether you go ahead. Asking is free and brings you nothing in return.
Four Simple Steps
- Send the form. Include your address and where the water appears.
- One company gets it. A single independent contractor serving the Rochester area receives the request, and it goes no further.
- The contractor contacts you. They ask about the problem and, with your OK, come by to look it over.
- You decide at your own pace. Any estimate arrives in writing from the contractor. Sign only when you're ready, or not at all.
What to Check on a Contractor
New York issues no home improvement license in Monroe County, and this site checks nobody, so these questions are yours to ask.
- Insurance and references. Ask for the insurance certificate, references and a local address you could visit. City permit applications need workers' compensation certificates, and the City notes New York does not accept "ACORD" forms for that.
- A contract the law recognizes. For work over $500, New York requires a plain-English written contract signed by you and the contractor, listing the contractor's name, address and contact number, rough dates, the work, materials and price, a staged payment schedule, and the lien, deposit and cancellation notices. A signed copy comes to you before work begins.
- Deposits held safely. Anything paid before the job is complete must sit in escrow or trust, unless the contractor's bond or letter of credit covers it. No law caps the deposit, so consider not paying the whole price up front.
- Room to change your mind. You can generally cancel until midnight of the third business day after signing. Be wary of same-day pressure.
- A plumber for the plumbing. Sump tie-ins, sump-to-sewer disconnections, check or backwater valves, ejectors and sewer laterals are work for a licensed master plumber who pulls the plumbing permit.
- Who files the building permit. The contractor does, not you: in the City through the Bureau of Zoning & Permitting (585-428-6526), in a town through its building department. Ask, too, where the sump will discharge (outdoors, never into the sanitary sewer), and get the warranty terms in writing.
What This Site Never Does
Once your request is passed on, this site's part is over. No one from it visits, measures, inspects or quotes; it takes no deposits, sets no dates and signs nothing. It never talks price, favors no method or company and stays out of insurance matters. If a dispute with a contractor can't be settled, the NY Attorney General's Rochester office takes complaints at (585) 546-3240.
Talk to a Local Contractor
Send the form, and one independent local contractor will contact you about your basement. Whatever follows is your choice.